I’m Michelle, 👋🏻
I’m a product designer based in Sydney, Australia
As a product designer at ServiceRocket, I collaborate with the product trio and engineering squad to design and develop desktop applications for major platforms like Miro, Salesforce, and Atlassian
My role encompasses discovery, market-fit research, end-to-end design, and post-launch marketing.
Selected works
RESEARCH, DESIGN
Reporting was created to allow users to consolidate Confluence metadata into reports & insights. User research led to re-design of the app for a more intuitive onboarding and experience. Currently sitting at 1K+ installs.
STRATEGY, PRICING, RESEARCH, DESIGN, MARKETING
While Github provides a platform for project management, Miro is the go-to for cross-collaboration. Bringing these two tools together results in a powerful sync that enables multiple teams to work faster together, better.
STRATEGY, RESEARCH, DESIGN, MARKETING
We created Page Feedback from scratch as a way for users to collect and action feedback on Confluence pages. The current beta listing has 60+ installs.
PROJECT MANAGEMENT, RESEARCH, DESIGN
L’Amour Skin Clinics provides multiple services and methods of booking for a seamless experience. I worked with the client to increase their website conversation rate and increase customer experience
RESEARCH, DESIGN
Charity Bay allows users to donate, buy, and sell their old items in a way to sustainably recycle while also being able to support chosen charities. I designed a mobile application to help users navigate this.